At JewishCare we understand that people live in all sorts of situations and that families come in all shapes and forms at different stages of our lives.

The current global climate and the impact of the pandemic has exacerbated everyday stresses in our homes and has led many families to experience an emotional and/or financial breakdown.


JewishCare’s individual and family support programs assist people who are in vulnerable situations, with a professional, non-judgmental and client-centred approach. We can assist with challenges such as:

  • Family breakdown and stress
  • Domestic violence
  • Social isolation
  • Visa issues
  • Financial crisis and job loss
  • Chronic or acute physical Illness
  • Substance abuse and other addictions (gambling, gaming, hoarding).
  • Depression and mental health issues
  • Parenting difficulties, including parents with learning difficulties
  • Parenting of children with special needs, learning difficulties, twice-exceptional diagnoses and gifted children.

Clients are first assessed and case managed by JewishCare’s professional and qualified staff. A case plan of agreed goals will be developed in collaboration with the individual or family to offer the most appropriate services which will best meet their needs.


JewishCare provides professional, confidential and connected support to help you achieve your objectives. Once you have connected with and assessed by one of our Caseworkers, we can then support you with the most relevant services, which may include:

  • Assistance and advocacy – with navigating government and non-government organisations such as My Gov, Centrelink, Immigration, Housing NSW, NDIA/S, FACS, State Debt Recovery Office, Australian Taxation Office and Corrective Services NSW (FJA).
  • In-home support – aimed at assisting with overcoming crisis situations and providing respite care, eliminating social isolation, skill-building for parenting and child care skills and increasing the self-esteem of children and adults
  • Hardship assistance – providing funding for bills, debts, dental bills, food parcels, Work and Development Orders, and other financial supports.
  • Referrals – to other sources of specialist support. This may include temporary and short-term accommodation, psychologists, psychiatrists, dentists, and other allied health professionals from our team of Affiliated Professionals, as well as government support, etc.
  • Community education – where appropriate staff will encourage families to engage in short courses on relevant issues, such as parenting young children and teenagers, post-separation courses for parents who are experiencing high levels of conflict.
  • Parent seminars – expert and interactive sessions aimed at supporting parents and carers to navigate topics pertinent to young people. Previous seminars have been presented on topics such as cyber safety, building confident and resilient adolescents and promoting positive body image in young people.
  • Support groups – The program runs regular groups on topics including domestic violence, parents with special needs, parenting children with special needs, grandparents as carers, groups for children and teenagers. a men’s group, a single parent group, a group for parents of children with ADHD.

Please call the Family Services team on 1300 133 660 or email familysupport@jewishcare.com.au.


The program utilises volunteers who provide a wide range of supports including making and delivering meals and visiting isolated members of the community, etc.

If you are interested in becoming assisting the Family Support program – volunteer for JewishCare by calling 1300 133 660.