We’re here to help you stay independent at home

We all benefit from a holistic approach to life. Our aged care services team aim to support your social, emotional, physical, and cultural needs, whatever they may be.

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Whether you’re accessing a private or government-funded home care package, our professional care staff are here to support and help you to live well at home.
  • We specialise in complex case management and clinical care suitable for those on Level 3 and 4 home care packages or requiring greater support to live independently.
  • We also provide special services catering for Holocaust Survivors including assisting with restitution payments from the Claims Conference.
  • We are an accredited provider of Consumer Directed Care packages.

  • Only experienced and qualified staff are engaged to support you at home.

  • Our staff receive regular training, supervision, and personal development opportunities.

  • We work close and collaboratively with you and your family to ensure you can live as independently as possible.

  • Case managers maintain regular contact including personal home visits when possible.

  • Many staff speak Russian and Hebrew. Our staff are sensitive to your cultural and traditional needs and values.

We care about who is caring for you.

Helping you by keeping our fees lower

With low administration and case management fees, we don’t charge a package establishment fee, discard fee or basic daily fee.
Your home care package budget can therefore be optimised to use services you need such as

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Personal care including showering/dressing

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Domestic assistance including cooking, cleaning, light housework, and gardening

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Meal and food preparation

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Allied Health services including physiotherapy and hydrotherapy

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Occupational Therapist and Registered Nurses

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Devices, OT aids and equipment to make you safer and more comfortable at home

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Transport services such as assistance to attend medical appointments

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Our staff have extensive knowledge of the needs of older people in the Jewish community and a unique understanding of how to best support Holocaust Survivors

For a confidential discussion please call 1300 133 660 or email

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Aged Care Packages

Aged Care Packages are provided under a Consumer Directed Care model which places you at the centre of your own care requirements. CDC gives you control, flexibility, and choice over how your services will be delivered to meet your needs.

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Home Care Services

Through your Aged Care Package, we provide you with hours of support, so you can live well in your own home. 

Whether you need assistance with transportation, personal care, respite, or domestic work, we are here for you.

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Allied Health

Allied Health Support services are available to you through your Aged Care Package. Our registered nurse and occupational therapist conduct in-home, comprehensive assessments, and provide professional recommendations when your care requires it.

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What Our Clients Say

  • I am incredibly thankful for the support I have received from JewishCare over the past 8 years.

    My Care Manager, Irina Stepanova, has helped me with everything I need. No matter the time, and no matter the issue I am facing.

    My support workers have helped me with shopping, transport, and cooking, all of which I can no longer do on my own.

    Maria Agaroskina

  • I wanted to say how much I appreciate the respite service I receive and how important it is to our lives.

    Without JewishCare’s help in caring for my husband Ivan, I could not go to work or attend medical appointments each week.

    It’s also a great social time for Ivan, particularly when he is able to attend the Synagogue with his carer.

    Jeskara Gordon

  • After having several falls, my family decided it would be prudent of me to have a personal alarm system in case of an emergency as I live alone and I am 83 years old. I have had multiple joint replacements and my balance is wanting. I did not know where to start and found that the information on several of the appropriate websites did not facilitate a decision.

    I rang JewishCare and was connected to Rolene Nehama, your occupational therapist. She very kindly gave me her time and knowledge, and even introduced me by referral to arrange a fall and personal alarm watch which was exactly what I needed. Thank you JewishCare.


  • On behalf of my mother, I would like to thank you for all the assistance Jewish Care provides.

    Your organisation gave me a hand at a very difficult time for me.

    Our very small family greatly appreciated what JewishCare has done and is doing for Mum.

    She was a child of the Holocaust. She was only 7 years old but remembers so clearly what was going on at that time.  Even now, while she is suffering from mild Dementia, she sometimes talks about it.

    Thank you all for the great job and assistance you provide.


  • I don’t know what we would do without JewishCare. They are so caring and efficient as well as being flexible.

    Stella Wolfgang’s daughter Maryla

  • JewishCare sent a lovely occupational therapist who has made my house safe. Weekly visits from JewishCare’s home support staff enable me to stay here.

    Livia Erdos

  • In 1950 JewishCare helped me to migrate to Australia and gave me the opportunity to have a great life here. Then 5 years ago when my wife died JewishCare was there again for me. You never know when you may need help and I am very thankful to JewishCare.

    Jacob Binstok

  • As our needs have increased so has JewishCare’s help. Without JewishCare’s wonderful caring staff we would be in a home for the aged for sure.

    Charles Solomon

  • As I can’t go out by myself, I am so appreciative of JewishCare’s staff who help me to appointments and especially the Russian speaking worker who takes me to the beach or the park each week. That is so important to me.

    Anna Soroka

Frequently Asked Questions

What services do you offer as an aged home care provider?

As an Aged Home Care Provider, we help you access an Aged Care Package that will meet your unique care needs. Your package provides you with a range of support services including personal care, domestic assistance, shopping, meal and food preparation, transportation, Allied Health support, and access to devices, OT Aids, and equipment to make you safer and more comfortable at your own home. 

To learn more about our home care package service inclusions, please reach out to us at 1300 133 660 or email

How do you assess the care needs of clients and create personalised care plans?

When you require a Home Care Package, an initial assessment will be undertaken by the aged care assessment team in your local health district. Once you have your package, you can bring it to us and we can help. When we first meet, our Assessment Officer will ask you some additional questions so they can gather in-depth information about your needs and goals. This information will be passed on to an Aged Care Caseworker who will develop a person-centred, holistic plan for you.

Is any financial assistance or government funding available to help cover the costs?

While the Australian Government subsidises a high portion of residential aged care costs, you may be required to contribute towards the cost of your care depending on your own income and assets. Fees and charges levied by residential aged care providers including JewishCare are government-regulated and vary depending on factors including whether you receive an aged pension or are a self-funded retiree. 

Access to your Aged Care Package is determined by Services Australia within Centrelink. They will determine whether you need to pay an income-tested fee and if so, how much this will be. For eligible holocaust survivors, home support under the Claims Conference is free.

Do you offer additional services, such as respite care or dementia care?

Respite care comes under your Aged Care Package and is available if you require it.

All of our staff at JewishCare are trained in dementia care. With a confirmed dementia diagnosis, we can apply for the dementia supplement that provides additional funds into your package.

Are your caregivers background-checked and insured?

All our caregiving staff are required to go through probity checks including reference checks at the point of their job offer and NSW police checks that must be repeated every 3 years. 

All our staff are covered by JewishCare insurance.

Want to know more? Get in touch.

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