Some extra help at home can make a big difference to your everyday life.

Many people worry about losing their dignity and independence when daily tasks become challenging. We’re here to help.

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Key Features of our Personal Care for Seniors Package

Care with dignity

If you or your loved one can no longer manage personal care, our team can in some cases provide domestic assistance. We can assist with a range of daily living tasks including showering and bathing, meal preparation and eating, grooming and personal hygiene, toileting and continence, medication reminders, and assistance with daily errands.

Government-funded or private

Personal care services are available through a My Aged Care approved Home Care Package, or through private care. If you think you may be eligible for a Home Care Package and don’t have one yet, contact us and we can help you apply for one.

Flexible care services

When your care needs change, so can your support. There are four levels of Home Care Packages catering to needs that range from basic to high. We are always here to review your care plan if you need it and help arrange a new assessment with My Aged Care if required.

Why Choose JewishCare

Person-Centred Care

We listen to what’s most important to you and your family, working together to tailor your care and meet your needs.

Holistic Support

We know you can only achieve optimal social, emotional, physical, and cultural wellbeing when you focus on holistic support, caring for the whole person.

Expert Guidance

Our Care Managers are always here to guide you through our home care services, helping you to use your funding in the ways that suits you best.

Flexible Services

When your needs change, so can your support. Our extensive range of services and knowledgeable team will ensure any transitions in your care are seamless.

Continuum of Care

We are passionate about ensuring you receive care from people you trust and have built a relationship with. Continuity in your care is important, and we understand that.

Language of Care

Our aged care team reflects the diversity of our community. All our staff members speak English, and many are bilingual to serve our Russian, Hebrew, Polish, and Hungarian-speaking clients.

Family Focused

We work in partnership with you when making decisions about your care. We maintain a family focus to ensure your family or carers are supported, just as well as you are.

What Our Clients Say

  • I am incredibly thankful for the support I have received from JewishCare over the past 8 years.

    My Care Manager, Irina Stepanova, has helped me with everything I need. No matter the time, and no matter the issue I am facing.

    My support workers have helped me with shopping, transport, and cooking, all of which I can no longer do on my own.

    Maria Agaroskina

  • I wanted to say how much I appreciate the respite service I receive and how important it is to our lives.

    Without JewishCare’s help in caring for my husband Ivan, I could not go to work or attend medical appointments each week.

    It’s also a great social time for Ivan, particularly when he is able to attend the Synagogue with his carer.

    Jeskara Gordon

  • After having several falls, my family decided it would be prudent of me to have a personal alarm system in case of an emergency as I live alone and I am 83 years old. I have had multiple joint replacements and my balance is wanting. I did not know where to start and found that the information on several of the appropriate websites did not facilitate a decision.

    I rang JewishCare and was connected to Rolene Nehama, your occupational therapist. She very kindly gave me her time and knowledge, and even introduced me by referral to arrange a fall and personal alarm watch which was exactly what I needed. Thank you JewishCare.


  • On behalf of my mother, I would like to thank you for all the assistance Jewish Care provides.

    Your organisation gave me a hand at a very difficult time for me.

    Our very small family greatly appreciated what JewishCare has done and is doing for Mum.

    She was a child of the Holocaust. She was only 7 years old but remembers so clearly what was going on at that time.  Even now, while she is suffering from mild Dementia, she sometimes talks about it.

    Thank you all for the great job and assistance you provide.


  • I don’t know what we would do without JewishCare. They are so caring and efficient as well as being flexible.

    Stella Wolfgang’s daughter Maryla

  • JewishCare sent a lovely occupational therapist who has made my house safe. Weekly visits from JewishCare’s home support staff enable me to stay here.

    Livia Erdos

  • In 1950 JewishCare helped me to migrate to Australia and gave me the opportunity to have a great life here. Then 5 years ago when my wife died JewishCare was there again for me. You never know when you may need help and I am very thankful to JewishCare.

    Jacob Binstok

  • As our needs have increased so has JewishCare’s help. Without JewishCare’s wonderful caring staff we would be in a home for the aged for sure.

    Charles Solomon

  • As I can’t go out by myself, I am so appreciative of JewishCare’s staff who help me to appointments and especially the Russian speaking worker who takes me to the beach or the park each week. That is so important to me.

    Anna Soroka

Other Home Care Services

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Community Aged Care Services

We all benefit from a holistic approach to life. Our aged care services team aim to support your social, emotional, physical, and cultural needs, whatever they may be.

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Community Home Care Services

Through your Aged Care Package, we provide you with hours of support, so you can live well in your own home.

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Dementia Home Care

When someone is experiencing dementia, their care needs can be complex. Our specialised team is trained to meet both the current and future care needs of people living with dementia.

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Government-Funded Care

Accessible government-funded home care services in Sydney. Quality support for your loved ones.

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Private Care

Private care may be right for you if you don’t qualify for the government subsidy because of your income, or if there’s a waiting period for the package you’ve been approved for.

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Allied Health

We can help connect you with Allied Health Services, including speech therapy, podiatry, occupational therapy, physiotherapy, and clinical services for hearing and vision to help keep you well and independent.

For a confidential discussion please call 1300 133 660 or email

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Accreditation and Recognition

Claims Conference
Australian Charities and Not-for-profits Commission
Consumer Directed Care

Talk With Us Today

If you’d like to discuss your care needs, we’d love to hear from you.


Contact Us

Contact us online or on 1300 133 660 to speak with a member of our Care Coordination Team. If you’re acting on someone’s behalf, you will need to have their permission.



Our Care Coordination Team will work with you to understand your current needs and discuss how JewishCare can help.



Following the preliminary needs assessment, our Aged Care Department will work with you to arrange services and provide care.

Frequently Asked Questions

What services are included in a Personal Care Package?

A Personal Care Package offers tailored support to help you stay independent at home. It covers assistance with essential daily tasks, like personal hygiene, meal preparation and cooking, medication management, housekeeping, etc. The specific services within your package can be customised based on your individual needs, financial situation and assessment.

How much do packages cost? Are there any financial contributions required?

Home Care Packages are funded by the Australian government, but both contributions and individual fees may apply. Your total daily cost is the sum of the government subsidy and any applicable fees. For most seniors, the government contribution significantly reduces the overall cost.

What factors should I consider when choosing a personal care service provider?

Finding the right personal care provider is key to ensuring quality care and peace of mind for you or your family members. To achieve this, carefully vet potential providers by checking their reputation and qualifications, comparing package options and fees, and establishing open communication with staff. By prioritising these aspects, you’ll make an informed decision and choose a provider who fosters independence, trust, and the highest quality of care.

What are the rights of a personal care service recipient?

In Australia, the rights of personal care service recipients are protected by a robust framework. Some of your fundamental rights include choice and control, respect and dignity, quality of care, and safety, among others. You can find a full list of your rights, as outlined in The Charter of Aged Care rights, on the My Aged Care website. Don’t hesitate to speak up if your rights are not being respected or if you have any concerns about your care.

How can I access this service?

Accessing personal care services in Australia involves some steps, but it’s designed to be straightforward. 

The first step is to get assessed. You can apply for an assessment online on the My Aged Care website or you can call My Aged Care on 1800 200 422

The online application is quick and easy but if you would prefer, My Aged Care’s friendly and knowledgeable staff will talk with you about your needs and circumstances and make the application for you.

If you need any additional support throughout the assessment journey, do not hesitate to reach out to us at JewishCare and talk to our aged care assessment team. 

If your assessment application is successful, you will have your assessment in person, in the comfort of your own home. 

After your assessment, you will find out if you’ve met the requirements for government-funded services and which ones you can access as part of a Home Care Package. 

Once you have your package, we can help develop a care plan for you. When we first meet, our Assessment Officer will ask you some additional questions so they can gather in-depth information about your needs and goals. This information will be passed on to an Aged Care Caseworker who will develop a person-centred, holistic plan for you. We are here to ensure you receive the personalised support within the confines of your home care package budget, with the assurance of our expertise.

Want to know more? Get in touch.

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