Home Care Packages can help you access affordable care services at home.

A  Level 2 home care package may be right for you if you have low care needs.

Contact Us Now


Level 2 Aged Home Care Eligibility

Home Care Packages vary based on your care needs, from basic support to high care support. Level 2 packages are designed for people with low-level support requirements.

clipboard-blue icon

Meet the Age Requirement

To be eligible for a Home Care Package, you must be 65 years or older. If you’re an Aboriginal or Torres Strait Islander person, you must be 50 years or older.

clipboard-red icon

See Changes in Your Memory Function

You may be eligible if you’ve noticed a change in what you can remember, or what you can do. This may include a new-found difficulty with getting out of bed, driving, or managing your money.

clipboard-pink icon

Receive a Medical Diagnosis

You may be eligible if you are diagnosed with a medical condition or start to experience reduced mobility. For example, if you begin to find it challenging to walk or take a shower.

clipboard-purple icon

Experience Changes in Your Care Arrangements

If you experience a change in your family care arrangements, you may be eligible for home care service support.

clipboard-yellow icon

Require Medical Assistance

You may be eligible if you have recently had a fall or have been admitted to the hospital.

Our Aged Home Care Assessment Process


Check Your Eligibility and Apply

The first step in accessing government-funded aged care services is to check your eligibility. This can be done online on the My Aged Care website or by calling their centre staff on 1800 200 422.


Have Your Assessment

If your application is successful, you will be referred for an assessment. Assessments are done in person, in the comfort of your own home.


Find Out Your Assessment Outcome

After your assessment, you will find out if you’re eligible for government-funded services and which ones you’re eligible for.

Have questions? Contact us

Contact Us

Services Covered under Level 2 Home Care Package

With a Level 2 Package, you can access $18,063.85 per year in funding, which is allocated to pay for the in-home care services you need.

personal-care icon

Personal care to help you maintain your personal hygiene and grooming standards.

nurse-purple icon

Nursing support to help you treat and monitor medical conditions at home.

heartbeat icon

Allied Health support to help you maintain movement and mobility, such as physiotherapy, occupational therapy and podiatry.

meal-deliveries icon

Meal and food preparation to ensure you eat well balanced, healthy meals.

hand-heart icon

Support with impairments of continence and maximise independence.

domestic-assistance icon

Cleaning, laundry and household chores to ensure your home is kept clean and comfortable.

flower-pink icon

Home and garden maintenance to keep your space in a safe condition.

people-blue icon

Access to aids to help with communication, mobility, reading and personal care limitations.

transport-yellow icon

Support with transport to appointments and community activities.

For a confidential discussion please call 1300 133 660 or email hello@jewishcare.com.au

Want to know more?
Make a referral.

Find out more

Cant find what you’re looking for? Get in touch.

Contact us

Why Choose JewishCare

Person-Centred Care

We listen to what’s most important to you and your family, working together to tailor your care and meet your needs.

Holistic Support

We know you can only achieve optimal social, emotional, physical, and cultural wellbeing when you focus on holistic support, caring for the whole person.

Expert Guidance

Our Care Managers are always here to guide you through our home care services, helping you to use your funding in the ways that suits you best.

Flexible Services

When your needs change, so can your support. Our extensive range of services and knowledgeable team will ensure any transitions in your care are seamless.

Continuum of Care

We are passionate about ensuring you receive care from people you trust and have built a relationship with. Continuity in your care is important, and we understand that.

Language of Care

Our aged care team reflects the diversity of our community. All our staff members speak English, and many are bilingual to serve our Russian, Hebrew, Polish, and Hungarian-speaking clients.

Family Focused

We work in partnership with you when making decisions about your care. We maintain a family focus to ensure your family or carers are supported, just as well as you are.

Explore More

Home Care Package 1

Entry-level care designed to provide you with a little extra help around the home or with transportation. This will involve a few visits per week by carers.

Find Out More

Home Care Package 3

An intermediate-level package offers you a higher level of assistance with daily activities, both at home and within the community. With this package, a carer will visit you most days of the week.

Find Out More

Home Care Package 4

The highest level of at-home care is designed to cater to more complex needs and comprehensive support, should you require it. At this level, carers will visit seven days a week and will take care of almost everything.

Find Out More

What Our Clients Say

  • I am incredibly thankful for the support I have received from JewishCare over the past 8 years.

    My Care Manager, Irina Stepanova, has helped me with everything I need. No matter the time, and no matter the issue I am facing.

    My support workers have helped me with shopping, transport, and cooking, all of which I can no longer do on my own.

    Maria Agaroskina

  • I wanted to say how much I appreciate the respite service I receive and how important it is to our lives.

    Without JewishCare’s help in caring for my husband Ivan, I could not go to work or attend medical appointments each week.

    It’s also a great social time for Ivan, particularly when he is able to attend the Synagogue with his carer.

    Jeskara Gordon

  • After having several falls, my family decided it would be prudent of me to have a personal alarm system in case of an emergency as I live alone and I am 83 years old. I have had multiple joint replacements and my balance is wanting. I did not know where to start and found that the information on several of the appropriate websites did not facilitate a decision.

    I rang JewishCare and was connected to Rolene Nehama, your occupational therapist. She very kindly gave me her time and knowledge, and even introduced me by referral to arrange a fall and personal alarm watch which was exactly what I needed. Thank you JewishCare.


  • On behalf of my mother, I would like to thank you for all the assistance Jewish Care provides.

    Your organisation gave me a hand at a very difficult time for me.

    Our very small family greatly appreciated what JewishCare has done and is doing for Mum.

    She was a child of the Holocaust. She was only 7 years old but remembers so clearly what was going on at that time.  Even now, while she is suffering from mild Dementia, she sometimes talks about it.

    Thank you all for the great job and assistance you provide.


  • I don’t know what we would do without JewishCare. They are so caring and efficient as well as being flexible.

    Stella Wolfgang’s daughter Maryla

  • JewishCare sent a lovely occupational therapist who has made my house safe. Weekly visits from JewishCare’s home support staff enable me to stay here.

    Livia Erdos

  • In 1950 JewishCare helped me to migrate to Australia and gave me the opportunity to have a great life here. Then 5 years ago when my wife died JewishCare was there again for me. You never know when you may need help and I am very thankful to JewishCare.

    Jacob Binstok

  • As our needs have increased so has JewishCare’s help. Without JewishCare’s wonderful caring staff we would be in a home for the aged for sure.

    Charles Solomon

  • As I can’t go out by myself, I am so appreciative of JewishCare’s staff who help me to appointments and especially the Russian speaking worker who takes me to the beach or the park each week. That is so important to me.

    Anna Soroka

Accreditation and Recognition

Claims Conference
Australian Charities and Not-for-profits Commission
Consumer Directed Care

Talk With Us Today

If you’d like to discuss your care needs, we’d love to hear from you.



Contact Us

Contact us online or on 1300 133 660 to speak with a member of our Care Coordination Team. If you’re acting on someone’s behalf, you will need to have their permission.



Our Care Coordination Team will work with you to understand your current needs and discuss how JewishCare can help.



Following the preliminary needs assessment, our Aged Care Department will work with you to arrange services and provide care.

Frequently Asked Questions

Who qualifies for a Level 2 package?

To know if you qualify for a Level 2 package, you must first be assessed. You can apply for an assessment online or you can call My Aged Care on 1800 200 422. The online application is quick and easy but if you prefer, their aged care assessment team can talk with you about your needs and circumstances and make the application for you. 

A Level 2 package might be right for you if you need a low level of support in maintaining your independence and quality of life while ageing safely in your home.

How much does it cost?

Level 2 packages have a higher annual funding ($17,935.11 in 2023) compared to Level 1, but may still require some out-of-pocket contributions depending on needs and chosen services.

What services can I get with a Level 2 package?

Common services include increased personal care assistance, regular domestic assistance, nursing care when required, social support and activities, transport assistance, and equipment provision. 

Do I have to choose all services at once?

No, you can tailor your package to include the specific services you need and adjust them as necessary within the allocated home care package funding.

Where can I get funding for home care package level 2?

The Level 2 Home Care Package has three funding options: Australian government support, personal contributions, and private options. Take time to explore all avenues and seek professional guidance to ensure informed decisions about your care and finances. Every little bit helps pave the way to independent living and well-being.

Want to know more? Get in touch.

Find out more